What is a Waste Management Account Manager, and how will utilising an Account Manager benefit your business? Find out what how our account managers can assist you with your business waste needs below.

What is an Account Manager?

At Consultiv, our Waste Management Account Managers play a crucial role. They oversee the relationship between your business and your waste provider. They also ensure that your waste disposal needs are met efficiently and effectively – but they don’t stop there.

Relationship management

Our account managers maintain regular communication with you to understand your needs and can adapt or change strategy based on your business needs. When service-related issues come up, our account managers are quick to address and resolve them – implementing corrective actions to prevent future problems. This proactive approach ensures your business is supported throughout your service agreement.

Service coordination

Coordinating and scheduling waste collection and recycling services is another critical responsibility of our account managers. They ensure that your services are delivered on time and meet the agreed-upon standards. By managing the logistics and scheduling, our account managers help streamline operations and reduce any disruptions to your business.

Billing

Accurate and timely billing for services is another essential duty of our waste account managers. They work on monthly bill audits, ensuring that financial transactions are smooth and error-free. Alongside this each year our account managers will complete an annual price check. This is to make sure we’re still providing you with competitive rates that are tailored to your business needs.

Environmental compliance and sustainability

Our account managers ensure that Waste Management practices comply with all waste regulations. They also promote and support sustainability initiatives such as recycling, helping your business minimise environmental impact and adhere to best practices.

Market and industry knowledge

Staying informed about industry trends, regulations, and best practices allows our account managers to provide customers with valuable updates and insights on Waste Management solutions. This knowledge helps us stay ahead of the curve and implement the most efficient and sustainable Waste Management practices.

Overall, the role of a Waste Management Account Manager at Consultiv is to ensure customer satisfaction and contribute to your company’s success by managing and optimising your Waste Management services. Our comprehensive approach to managing client relationships, service coordination, account performance, billing, compliance, and industry knowledge makes us invaluable partners in managing your business waste needs.