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Energy Account Management Service

Personalised energy account management is at the heart of our consultancy service. We pride ourselves on the speed of our communication, efficient query resolution, and the highest standards of customer service. As a Consultiv Utilities client, you will benefit from an experienced and knowledgeable account manager, who will become an extension of your team, ensuring your energy contracts, suppliers and data work efficiently for your business.

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Energy Account Management Services For Businesses

What Is An Energy Account Management Service? 

A valuable tool for modern businesses, our energy account management service works with your organisation to manage all energy contracts, suppliers and billing processes, while also managing your ongoing energy strategy.

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What’s Included In Energy Account Management Services From Consultiv Utilities?

At Consultiv Utilities, your dedicated account manager will be your central point of contact and liaise with the wider team to deliver our market-leading services. Their role is to support you with all aspects of energy procurement, management and even future planning. 

Depending on the solutions you require, your energy account manager will also ensure our experts from our bureau, trading, or sustainability teams are included in meetings and conversations to deliver the best possible outcome for your business.

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Contract and Procurement Support

At Consultiv Utilities, we offer comprehensive energy procurement services to find the most effective energy and utility contracts for your business. Whether it’s switching from an existing tariff at the start of your journey with us, or managing renewal periods to avoid automatic rollovers, our energy account management service is built for maximum customer satisfaction. 

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Strategy Development

We track the energy market so you don’t have to. We begin building an energy management strategy as soon as you come aboard, and continue to review it to make sure your business is moving with the market.

Your Consultiv Utilities energy account manager tracks how your contracts stack up against other suppliers and advises on the best times to switch or renew. Your account manager will oversee the entire process, including all switching and contract management. 

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Supplier and Administration Management

Your account manager will be responsible for direct supplier liaisons, leaving business owners and management staff more time for core operational activities. They will handle:

  • Change of Tenancies (CoTs)
  • New connections and disconnections
  • Supplier queries
  • Billing and invoice management
  • Dispute resolution
  • Meter and site administration 
  • Meter removals
  • Capacity and banding reviews

While everything is handled for you, you will be consulted fully with regular meetings and updates to ensure the decisions remain firmly in your hands. 

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Energy Reporting and Insights

As a Consultiv Utilities client, you will benefit from access to the Consultiv Connect Portal, our bespoke reporting and analytics platform. Here you’ll be able to see all portfolio reporting data, like: 

  • Usage reports
  • Consumption analysis
  • Contract tracking
  • Meter numbers
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Compliance Support

A key benefit of using comprehensive energy account management services through Consultiv Utilities is access to experienced and highly qualified professionals. This reduces the risk of errors and compliance failures caused by inexperience. We support businesses with multiple energy-based compliance schemes, including ESOS, SECR and CCA. 

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Ready to benefit from our energy Account Managers?

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