Terms & Conditions

The following terms and conditions apply to the supply of all goods and/or services by Consultiv Utilities Ltd.

1. Definitions and Interpretation
In these Standard Terms:
1.1. the following words and expressions have the following meanings unless the context otherwise
expressly requires:

“Affiliate” in respect of a person, any persons that Control, are Controlled by or are under
common Control with that person from time to time;

“Applicable Law” any:

(a) statute, statutory instrument, bye-law, order, regulation, directive, treaty, decision of
the European Council, decree or law (including any common law or civil law judgment,
demand, order or decision of any court, regulator or tribunal);
(b) legally binding rule, policy, guidance or recommendation issued by any governmental,
statutory or regulatory body; and/or
(c) legally binding industry code of conduct or guideline which relates to the Contract, the
Products, and/or the Services;

“Business Day” a day that is not a Saturday, Sunday or public or bank holiday in England and/or
Wales;

“Change in Control” will occur in respect of a person (the “relevant entity”) where:

(a) Control of the relevant entity is obtained (whether directly or as a result of obtaining
Control of one or more other persons) by any person who did not at the Start Date hold
Control (whether directly or as a result of having Control of one or more other persons)
of the relevant entity; or

(b) a person who has Control (whether directly or as a result of having Control of one or
more other persons) of the relevant entity at any time during the term of the Contract
ceases to have Control (whether directly or as a result of having Control of one or more
other persons) of the relevant entity;

“Charges” such charges for the provision of Products and/or Services, including the Services Fee
and the Product Fee as set out in the Proposal or elsewhere as specified, as may be updated
and notified to you by us from time to time;

“Conditions” the Standard Terms and where applicable the Supplemental Terms;
“Consultancy Services” the services described in Supplemental Terms – Part 2 – Consultancy
Services;

“Consultancy Services Charges” has the meaning given in Supplemental Terms – Part 2 –
Consultancy Services;

“Consumption Data” all information either (i) in your possession, custody and control and/or (ii)
held by any current or past Utility Provider and which relates to your consumption of Utilities
from time to time, including any prices charged in relation to such consumption;

“Control” in relation to a person, the power (whether direct or indirect) to direct or cause the
direction of its affairs, whether by means of holding shares, possessing voting power, exercising
contractual powers or otherwise and “Controlled” will be construed accordingly;

“Contract” the contract between us and you for the sale and purchase of the Products and/or
Services in accordance with these Conditions;

“Customer” the person or firm who is to receive Services or Products from us under the
Contract, as set out in the Order and/or Proposal as the case may be;

“Customer Data”

(c) the Consumption Data; and
(d) all data in any medium which you permit or request (whether expressly or by
implication) us to access, store, transmit, distribute or otherwise process in the delivery of
the Products and/or performance of the Services;

“Customer Default” has the meaning given to it in clause 6;

“Data Controller” the meaning given to it in the DPA;

“Data Processor” the meaning given to it in the DPA;

“Deliverables” any hosting services, written reports, utility consumption data generated by us or
any of our utility monitoring products and any other written materials which we have
specifically agreed in writing to provide to you as part of our Products or Services;

“DPA” the Data Protection Act 1998;

“Data Protection Legislation” the DPA and any legislation implemented from time to time by the
UK Government to adopt the GDPR;

“Event” an act, event, omission or circumstance
“Force Majeure Event”

(e) act of God;
(f) war, insurrection, riot, civil commotion, act or threat of terrorism;
(g) lightning, earthquake, fire, flood, storm, or extreme weather condition;
(h) theft, malicious damage;
(i) strike, lockout, industrial dispute (whether affecting the workforce of a party and/or
any other person);
(j) breakdown or failure of plant or machinery;
(k) inability to obtain essential supplies or materials;
(l) any failure or default of a supplier or sub-contractor of the relevant Party; or
(m) any event or circumstance to the extent it is beyond the reasonable control of the
relevant Party

“GDPR” General Data Protection Regulation ((EU) 2016/679);

“Standard Terms” the terms and conditions set out in this Part 1 – Standard Terms;

“Indemnified Costs” all costs (on a full indemnity basis) including legal and other professional
costs and costs of enforcement;

“Insolvent” you are Insolvent where you:

(n) give notice under section 84 Insolvency Act 1986 of, or propose or pass a resolution for,
your winding up or in the case of a limited liability partnership proposes or determine that
you will be wound up;

(o) have a winding up petition presented against you;(p) have a winding up order or a notice of striking off made in respect of you;

(q) have an administration order or an application for an administration order made in
respect of you or has a notice of appointment of an administrator or a notice of intention to
appoint and administrator filed in respect of you at any court;

(r) propose, make or are subject to:
(s) a company voluntary arrangement;
(t) a composition with your creditors generally;
(u) an application to a court of competent jurisdiction for protection from your creditors
generally; (v) a scheme of arrangement under Part 26 Companies Act 2006;
(w) have a receiver or a provisional liquidator appointed over any of your assets,
undertakings or income;
(x) cease to trade or appear, in the reasonable opinion of the Company, to be likely to cease
to trade;
(y) are unable to pay debts as they fall due; or the value of your assets are less than its
liabilities, including your contingent and prospective liabilities;
(z) are the subject of anything analogous to the foregoing under the laws of any applicable
jurisdiction;

“Installation” the installation of Products at the Premises as part of the performance of the
Services; and “Install” and “Installed” will be construed accordingly;

“Intellectual Property Rights” all intellectual and industrial property rights of any kind
whatsoever including but not limited to, patents, supplementary protection certificates, rights
in know-how, registered trade marks, registered designs, models, unregistered design rights,
unregistered trade marks, rights to prevent passing off or unfair competition and copyright
(whether in drawings, plans, specifications, designs and computer software or otherwise),  database rights, topography rights, any rights in any invention, discovery or process, and
applications for and rights to apply for any of the foregoing, in each case in the United Kingdom
and all other countries in the world and together with all renewals, extensions, continuations,
divisions, reissues, re-examinations and substitutions;
“Liability” liability arising out of or in connection with the Contract, whether in contract, tort,
misrepresentation, restitution, under statute or otherwise, including any liability under an
indemnity contained in this and/or arising from a breach of, or a failure to perform or defect or
delay in performance of, any of our obligations under the Contract and/or any defect in any of
the Products or Services, in each case howsoever caused including if caused by negligence;
“Losses” all losses including all direct, indirect and consequential losses;
“Order” your request for the supply by us of Products and/or Services, whether as set out in
your purchase order form, your letter of authority, your written acceptance of our quotation, or
overleaf, as the case may be;
“Personal Data” any personal data (as such term is defined in the DPA and subsequent
replacement legislation);
“Premises” any premises (whether belonging to or under the control of Customer or otherwise)
in respect of which we have agreed to deliver or Install Products and/or perform Services;
“Product Fee” such sums as are payable by you in respect of our supply to you of the Products,
as described in our Proposal;
“Procurement Services” the services described in Supplemental Terms – Part 1 – Procurement
Services;
“Products” the products to be supplied by us to you as described in our Proposal;
“Proposal” the document issued by us to you setting out the nature of the services and products
to be supplied by us to you;
“Recoverable Liabilities” all Losses, liabilities, Indemnified Costs, damages and expenses that the
indemnified person does or will incur or suffer, all claims or proceedings made, brought or
threatened against the indemnified person by any person and all Losses, liabilities, Indemnified
Costs, damages and expenses the indemnified person does or will incur or suffer as a result of
defending or settling any such actual or threatened claim or proceeding;

“Services” such of the Consultancy Services, Procurement Services as are to be supplied to you
as set out in our Proposal and as those services may be varied from time to time together with
such other services as we may agree in writing to supply to you;
“Services Fee” such sums as are payable by you in respect of our provision to you of the
Services, as described in our Proposal, and which may include the following: (aa) the
Consultancy Services Charges;
“Start Date” the earlier of the date upon which we agree to provide Products and/or Services to
you, or the date upon which we commence the supply of services;
“Supplemental Terms” the terms and conditions set out in Supplemental Terms Part 1,
Supplemental Terms Part 2; and
“Year” the period of 12 months starting on the Start Date, each successive period of 12 months
during the Term and the period (if any) starting on the day following the expiry of the last such
period of 12 months and ending on the Termination Date.
1.2. all headings are for ease of reference only and will not affect the construction or interpretation
of the Contract;
1.3. unless the context otherwise requires:
1.3.1. references to the singular include the plural and vice versa and references to any
gender include every gender;
1.3.2. references to a “person” include any individual, body corporate, association,
partnership, firm, trust, organisation, joint venture, government, local or municipal
authority, governmental or supra-governmental agency or department, state or agency of
state or any other entity (in each case whether or not having separate legal personality);
1.3.3. references to a “Party” or to the “Parties” will mean we and/or you as the context
requires and will include a reference to its or their successors and (to the extent applicable)
permitted assigns and references to a third party will mean any person other than the
Parties;
1.4. references to any statute or statutory provision will include any subordinate legislation made
under it and will be construed as references to such statute, statutory provision and/or subordinate
legislation as modified, amended, extended, consolidated, re-enacted and/or replaced and in force
from time to time;

1.5. any words following the words “include”, “includes”, “including”, “in particular” or any similar
words or expressions will be construed without limitation and accordingly will not limit the meaning
of the words preceding them;
1.6. to the extent only of any conflict or inconsistency between the Standard Terms and the
Supplemental Terms, the Supplemental Terms shall take priority.
1.7. an obligation on a Party to procure or ensure the performance or standing of another person
will be construed as a primary obligation of that Party; and
1.8. any obligation on a Party not to do or omit to do anything includes an obligation not to allow
(whether expressly or by a failure to take reasonable steps to prevent) that thing to be done or
omitted to be done by any other person.
2. Commencement and term
The Contract shall commence on the Start Date and shall continue, unless terminated earlier in
accordance with its terms, until we have completed the provision of the Services and/or supply of the
Products under the Contract.
3. Basis of contract
3.1. These Conditions apply to the Contract to the exclusion of any other terms that you seek to
impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
3.2. The Order constitutes an offer by you to purchase the Products and/or Services from us in
accordance with these Conditions. You are responsible for ensuring that the terms of the Order
are complete and accurate.
3.3. The Order shall be deemed to be accepted by us upon the earlier of the following:
3.3.1. our issuing to you a written acceptance of the Order, or
3.3.2. commencement of provision of the supply of Products or Services to you at which
point the Contract shall come into existence.
3.4. You waive any right you might otherwise have to rely on any term endorsed upon, delivered
with or contained in any of your documents that is inconsistent with these Conditions.
3.5. A quotation for the Products and/or Services given by us shall not constitute an offer. A
quotation shall only be valid for a period of [20] Business Days from its date of issue.
4. Our Obligations to You
4.1. Subject to clause 4.5,
4.1.1. we will supply the Services to you in accordance with reasonable care and skill
and in accordance with good industry practice in place at the time of performing the
Services.

4.1.2. we will use reasonable endeavours to supply the Services to you in accordance with the
timescales:
4.1.2.1. set out in the Order and/or Proposal to which such Services relate; or
4.1.2.2. as otherwise agreed between the Parties in writing, specifically in accordance
with any agreed risk management policy provided that time of performance of the
Services will not be of the essence of the Contract.
4.2. Subject to clause 4.5,
4.2.1. we will deliver the Deliverables to you in accordance with the requirements set out in
Services Specifications.
4.2.2. we will use reasonable endeavours to deliver the Deliverables in accordance with the
timescales:
4.2.2.1. set out in the Order and/or Proposal to which such Services relate; or
4.2.2.2. as otherwise agreed between the Parties in writing, provided that time of
delivery of the Deliverables will not be of the essence of the Contract.
4.3. Title to Deliverables will remain with us at all times.
4.4. Risk in each Deliverable will pass to you upon delivery of that Deliverable to you.
4.5. Without prejudice to clause 6, if we fail to perform any of our obligations to the standards required
by, or by the relevant date for performance:
4.5.1. set out in the Contract; or
4.5.2. as otherwise agreed between the Parties in writing, then the date for performance by us
of any obligations which relate to and/or are dependent on such performance by you will be
extended by the period which we reasonably require in order to manage the impact of your
defect or delay in performance.
4.6. We reserve the right, as determined in our sole discretion, to make any improvement, substitution
or modification in the specification of any element or part of the Services at any time to the extent that
such improvement, substitution or modification:
4.6.1. will not have a material detrimental impact on the Services; or
4.6.2. is necessary to comply with any Applicable Law or health and safety requirements.
5. Your Obligations to Us
5.1. You agree that you shall:
5.1.1. perform all of your obligations under the Contract;

5.1.2. promptly provide us, on request, with all co-operation, information, assistance,
materials and resources that we may reasonably require from time to time in
connection with the supply of the Products and/or Services and the performance of our
obligations under the Contract;
5.1.3. provide all necessary access to Consumption Data, the Premises and relevant
facilities and personnel to enable us to comply with its obligations under the Contract;
5.1.4. take all necessary precautions to protect the health and safety and security of our
personnel whilst they are at the Premises;
5.1.5. provide us with such access to data as is we consider necessary to enable us to
perform our obligations under the Contract;
5.1.6. obtain and maintain in force all licences, permissions, authorisations, consents
and permits needed by you in order for you to receive the Services and/or to enable us
to perform the Services and our other obligations under the Contract;
5.1.7. ensure that all information which you provide to us is accurate, adequate and
complete and we shall be entitled to rely on the accuracy of the information provided;
5.1.8. immediately inform us if there is any change in the Premises, circumstances
and/or business, which may affect the provision of the Services and we should be
entitled to rely on the accuracy of the information provided; and
5.1.9. comply with all Applicable Law, including the provisions of the Bribery Act 2010
and the Modern Slavery Act 2015.
5.2. You acknowledge that you are solely responsible for:
5.2.1. understanding the regulatory requirements applicable to your business and for using the
Products and Services in a manner that complies with those requirements; and
5.2.2. ensuring that you possess and maintain appropriate software and hardware to use the
Services.
6. Customer Default If the performance of any of our obligations under the Contract is prevented or
delayed by any of your acts or omissions, including any breach of the terms and conditions of the
Contract (“Customer Default”):
6.1. we shall, without limiting our other rights or remedies, have the right to suspend delivery of
Products and/or the performance of Services until you remedy such Customer Default;
6.2. we shall not be liable to you for any costs or losses sustained or incurred by you arising
directly or indirectly from our failure or delay in performing any of our obligations under the
Contract; and

6.3. you shall reimburse us on demand for any costs or losses sustained or incurred by us arising
directly or indirectly from such Customer Default.
6.4. Should the customer at any time and for whatever reason directly or indirectly instruct or
cause the supplier to cease the payment of commission to (Consultiv Utilities Ltd) the customer
shall be liable to pay (Consultiv Utilities Ltd) that lost
commission on demand.
The Default Fee shall entirely be at Consultiv Utilities’ discretion and will be a payment:
• Representing the Commission Payment (or such balance of the Commission Payment yet to be
paid to Consultiv Utilities)
which Consultiv Utilities would have received from the utility supplier but is not received due to
the Customer Default; or
• A fixed amount of £750 per meter – whichever is the higher figure.
VAT is due to be paid on a Default Fee.
7. Customer Data and Data Protection
7.1. In relation to Customer Data:
7.1.1. you will either own the Customer Data or have sufficient rights to use such
Customer Data for the purposes of the Contract, and are responsible for the accuracy
and content of such data;
7.1.2. you hereby grant us a perpetual royalty-free licence to use such Customer Data
for the following purposes:
7.1.2.1. the provision of the Products and Services under the Contract;
7.1.2.2. analysis and review of Consumption Data as part of our normal business
practices; and
7.1.2.3. for such other purposes as are necessary in relation to our business
objects. 7.1.3. you warrant that the Customer Data is accurate and complete.
7.2. The Parties agree that, in respect of any Personal Data, you are the Data Controller and we
are the Data Processor.
7.3. You will comply with your obligations under Data Protection Legislation in respect of
Personal Data. 7.4. We will:
7.4.1. take appropriate technical and organisational measures against unauthorised or
unlawful processing of, and accidental loss or destruction of, or damage to, Personal
Data, having regard to the state of technological development and the cost of
Consultiv Utilities Terms & Conditions v1.2
12 Merchant Court, Merchant House, Hebburn NE31 2EX
implementing any measures, to ensure a level of security appropriate to the harm that
might result from such unauthorised or unlawful processing, accidental loss, destruction
or damage and the nature of the Personal Data;
7.4.2. only process Personal Data for the purpose of performing our obligations under
the Contract and in accordance with your lawful instructions (provided such instructions
are in accordance with the DPA); and
7.4.3. take reasonable steps to ensure the reliability of our employees who have access
to the Personal Data.
7.5. You warrant to us that you have all necessary rights to permit us to process Personal Data in
accordance with the Contract.
7.6. You will indemnify us against all Recoverable Liabilities arising out of or in connection with
any breach by you of your warranty at clause 7.5.
7.7. We reserve the right to carry out such credit and identity checks on all our customers, as
we, or a third party in our absolute discretion deem necessary. Consequently, you agree that we
may check your details on any database (public or private), that we may use for the purpose of
assisting other companies with such checks and may keep records of all such searches.
8. Charges and Payment
8.1. Unless specified otherwise in the Supplemental Terms, you will pay us the Charges in
accordance with this clause 8.
8.2. Any sum payable under the Contract is exclusive of VAT (and any other similar or equivalent
taxes, duties, fees and levies imposed from time to time by any government or other authority)
which will be payable in addition to that sum in the manner and at the rate prescribed by
Applicable Law from time to time.
8.3. We will be entitled to vary the Charges at any time by giving written notice to you to reflect
any variation in the cost of supplying the Products and/or Services which arise as a consequence
of any change in Applicable Law, any variation in your requirements for the Products and/or
Services and/or any information provided by you being inaccurate or incomplete.
8.4. We will be entitled to invoice you:
8.4.1. for the Product Fee, following Delivery of the Products; and
8.4.2. for the Services Fee following performance of the Services, save where
performance extends over one month, and in which case we shall issue monthly invoices for
Services performed during the previous month.
8.5. Unless otherwise expressly agreed with you in writing or as set out in the Proposal, each
invoice will be payable by you within 30 days following the date on which the invoice is issued.
All payments will be made in pounds sterling in cleared funds by cheque or electronic bank

transfer to such bank account as we may nominate from time to time, and cash is not
acceptable as a method of payment.
8.6. Time will be of the essence in respect of the timescales for payment of invoices set out in
clause 8.5.
8.7. Notwithstanding any purported contrary appropriation by you, we will be entitled, by giving
written notice to you, to appropriate any payment by you to any invoice issued by us.
8.8. If any sum payable under the Contract is not paid on or before the due date for payment we
will be entitled to charge you interest on that sum at 8% per annum above the base lending rate
from time to time of the Bank of England from the due date until the date of payment (whether
before or after judgment), such interest to accrue on a daily basis.
8.9. Notwithstanding clause 8.8, we may, at our sole discretion and as an alternative to clause
8.8, claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.
8.10. If you fail to make any payment due to us under the Contract, we will be entitled to
withhold further deliveries of Products and to suspend provision of any Services until payment
of all overdue sums has been made.
8.11. Save as otherwise expressly provided in the Contract or required by Applicable Law, all
payments to be made by you to us under the Contract will be made in full and without any setoff or any deduction or withholding including on account of any counter-claim.
9. Confidentiality.
9.1. Each party undertakes that it shall not at any time disclose to any person any confidential
information concerning the business, affairs, customers, clients or suppliers of the other party or
of any Affiliate, except as permitted by clause 9.2.
9.2. Each party may disclose the other party’s confidential information:
9.2.1. to its employees, officers, representatives or advisers who need to know such
information for the purposes of exercising the party’s rights or carrying out its
obligations under or in connection with this agreement. Each party shall ensure that its
employees, officers, representatives or advisers to whom it discloses the other party’s
confidential information comply with this clause 9;
9.2.2. as may be required by law, a court of competent jurisdiction or any governmental
or regulatory authority; and
9.2.3. is required to be disclosed in compliance with the UK Corporate Governance Code
(if listed on any UK stock exchange), by the regulations of any stock exchange on which
the securities are listed or by any clearing house in connection with any issue of
securities.

9.3. No party shall use any other party’s confidential information for any purpose other than to
exercise its rights and perform its obligations under or in connection with this agreement.
9.4. Nothing within this Contract shall require us to return or destroy confidential information or
copies that we are required to retain by applicable law, professional record keeping obligations,
or to satisfy the rules or regulations of a regulatory body or stock exchange to which such
person is subject, or which has been created pursuant to automatic IT back-up or internal
disaster recovery procedures, or which is contained in our board minutes or investment
committee papers.
10. Warrant
10.1. Subject to clause 11.1, all warranties, conditions and other terms implied by Applicable
Law (whether by statute, common law or otherwise) are excluded from the Contract.
10.2. Notwithstanding any other term of the Contract, we will not be in breach of the Contract
and, subject to clause 11.1, will have no Liability to you, to the extent our failure to perform or
delay or defect in performance of our obligations under the Contract arises as a result of:
10.2.1. any failure by you to comply with the terms and conditions of the Contract;
10.2.2. our reliance on any incomplete or inaccurate data provided by you or a third
party;
10.2.3. our compliance with any instruction or request by you or one of its employees;
or
10.2.4. any circumstances beyond our control including but not limited to the following:
10.2.4.1. any delay or failure attributable to third parties;
10.2.4.2. any failure of hardware or software belonging to you or any third
party;
10.2.4.3. any damage caused to hardware or software as a result of your
negligence or misuse.
10.3. Where we do have to investigate any defect reported by you, if such defect is as a result of
any of the circumstances listed above at clause 10.2, we reserve our position to charge you our
reasonable costs arising out of our investigation of the reported defects.
YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
11. Exclusions and Limitations of Liability
11.1. Nothing in the Contract will operate to limit or exclude our Liability for:

11.1.1. death or personal injury caused by its negligence, or the negligence of a person
for whom it is vicariously liable (negligence being as defined in Section 1(1) Unfair
Contract Terms Act 1977);
11.1.2. fraud or fraudulent misrepresentation or fraud or fraudulent misrepresentation
by a person for whom it is vicariously liable;
11.1.3. breach of its obligations under Section 12 Sale of Goods Act 1979;
11.1.4. breach of its obligations arising under Section 2 Supply of Products and Services
Act 1982; or
11.1.5. any other matter for which it is not permitted by law to exclude or limit, or to
attempt to exclude or limit, its liability.
11.2. Subject to clause 11.1, we will have no Liability to you, for any:
11.2.1. loss of profit (whether direct, indirect or consequential);
11.2.2. loss of goodwill, loss of reputation of loss of opportunity (in each case whether
direct, indirect or consequential);
11.2.3. loss of revenue, loss of production or loss of business (in each case whether
direct, indirect or consequential);
11.2.4. loss of anticipated savings or loss of margin (in each case whether direct, indirect
or consequential);
11.2.5. loss of use or value of any data or software (whether direct, indirect or
consequential);
11.2.6. loss or damage arising out of any failure by you to keep full and up to date
security copies of any computer program and data held or used on behalf of you
(whether direct, indirect or consequential);
11.2.7. wasted management, operational or other time (whether direct indirect or
consequential);
11.2.8. liability of you to third parties (whether direct, indirect or consequential); and
11.2.9. special, indirect or consequential loss or damage.
11.3. Subject to clauses 10, 11.1 and 11.2, and any express provisions set out in the Supplement
Terms, our total Liability to you arising out of or in connection with the Contract or otherwise
between the parties from Events which occur in any one Year will be limited to the total Charges
paid by you to us for Products and Services supplied to you in that Year.
11.4. Nothing in this clause 11 will prevent or restrict the right of a Party to seek injunctive relief
or specific performance or other discretionary remedies of the court.

11.5. The exclusions from, and limitations of, liability set out in this clause 11 will be considered
severally.
12. Termination of the Contract
12.1. If you commit a material breach of the Contract:
12.1.1. which cannot be remedied; or
12.1.2. which can be remedied but is not remedied within 14 days of receipt of written
notice from us setting out the breach and requiring you to remedy the breach, we may
terminate the Contract immediately by giving written notice to that effect to you.
12.2. We may also terminate the Contract immediately, by giving written notice to you if you:
12.2.1. fail to make any payment due to us under the Contract within 30 days of the due
date for payment of the same (provided that such sum is not the subject of a bona fide
dispute);
12.2.2. become Insolvent; or
12.2.3. undergo a Change in Control
12.3. On termination of the Contract for any reason you shall immediately pay to us all our
outstanding unpaid invoices and interest.
12.4. Termination of the Contract shall not affect any of the parties’ rights and remedies that
have accrued as at termination, including the right to claim damages in respect of any breach of
this Contract that existed at or before the date of termination.
12.5. Any provision of the Contract that expressly or by implication is intended to come into or
continue in force on or after termination shall remain in full force and effect.
12.6. If the Contract is terminated in accordance with clause 12 all Services which have not been
fully performed and Products which have not been fully supplied as at the Termination Date will
be deemed to be cancelled without us incurring any Liability to you. You will reimburse to us all
costs and expenses incurred by us in furtherance of its obligations under the Contract prior to
the date of deemed cancellation.
12.7. Our rights under this clause 12 are in addition to and separate from our rights of
suspension under clause 6.1 above.
13. Force Majeure
13.1. Neither party shall be in breach of this Contract nor liable for delay in performing, or
failure to perform, any of its obligations under this Contract if such delay or failure result from a
Force Majeure Event. If the period of delay or nonperformance continues for six months, the

party not affected may terminate this Contract by giving 12 weeks written notice to the affected
party.
13.2. If we are affected by the Force Majeure Event you will continue to pay our invoices in
accordance with clause 8 in respect of any Products and Services which we continue to supply
notwithstanding the occurrence of the Force Majeure Event.
14. Intellectual Property Rights
14.1. With effect from the date on which the relevant Deliverable is supplied to you, we grant to
you a non-exclusive licence to use the Intellectual Property Rights in that Deliverable solely to
the extent necessary to use that Deliverable for its intended purpose. You may not assign or
sub-licence the rights granted to you by us under this clause 14.
14.2. You grant to us a non-exclusive, royalty-free licence to use your Intellectual Property
Rights to the extent required for the purpose of the supply of the Services and the performance
of our other obligations under the Contract. We may grant a sub-license of this license to any
sub-contractor appointed by us in connection with the Contract.
14.3. Save as otherwise expressly provided in this clause 14, you acknowledge and agree that all
Intellectual Property Rights in the Deliverables shall belong to us and nothing in the Contract will
operate to transfer to you, or to grant to you any license or other right to use, any of our
Intellectual Property Rights.
14.4. You warrant to that you have all necessary rights, consents and/or licenses necessary to
grant us the rights set out in clause 14.2
15. Assignment and Sub-Contracting
15.1. We will be entitled to assign, transfer, charge, hold on trust for any person and deal in any
other manner with any of our rights under the Contract.
15.2. You will not be entitled to assign, transfer, charge, hold on trust for any person or deal in
any other manner with any of your rights under the Contract.
15.3. We will be entitled to sub-contract any of our obligations under the Contract.
15.4. You will not be entitled to sub-contract any of your obligations under the Contract.
16. Entire Agreement
16.1. The Contract constitutes the entire agreement between the Parties and supersedes any
prior agreement or arrangement in respect of its subject matter and:
16.1.1. you have not entered into the Contract in reliance upon, and will have no
remedy in respect of, any misrepresentation, representation or statement (whether
made by us or any other person and whether made to you or any other person) which is
not expressly set out in the Contract;

16.1.2. the only remedies available to you for any misrepresentation or breach of any
representation or statement which was made prior to entry into the Contract and which
is expressly set out in the Contract will be for breach of contract; and
16.1.3. nothing in this clause 16 will be interpreted or construed as limiting or excluding
the liability of any person for fraud or fraudulent misrepresentation.
17. Notices.
17.1. Any notice or other communication given to a party under or in connection with the
Contract shall be in writing, addressed to that party at its registered office (if it is a company) or
its principal place of business (in any other case) or such other address as that party may have
specified to the other party in writing in accordance with this clause, and shall be delivered
personally, sent by pre-paid first class post or other next working day delivery service,
commercial courier. A notice or other communication shall be deemed to have been received: if
delivered personally, when left at the address referred to in clause 17.1; if sent by pre-paid firstclass post or other next working day delivery service, at 9.00 am on the second Business Day
after posting; if delivered by commercial courier, on the date and at the time that the courier’s
delivery receipt is signed
17.2. The provisions of this clause shall not apply to the service of any proceedings or other
documents in any legal action.
18. General
18.1. Any delay by us in exercising or failing to exercise a right or remedy available to us under
or in connection with the Contract will not constitute a waiver of, or prevent or restrict future
exercise of, that or any other right or remedy, nor will the single or partial exercise of a right or
remedy prevent or restrict the further exercise of that or any other right or remedy. A waiver of
any right, remedy, breach or default by us will only be valid if it is in writing and addressed to
you, and only in the circumstances and for the purpose for which it was given and will not
constitute a waiver of any other right, remedy, breach or default.
18.2. Each Party agrees that it is an independent contractor and is entering into the Contract as
principal and not as agent for or for the benefit of any other person.
18.3. The Parties do not intend that any term of the Contract will be enforceable under the
Contracts (Rights of Third Parties) Act 1999 by any person.
18.4. The Parties may vary or rescind the Contract without the consent of our employees, agents
and sub-contractors.
18.5. Save as expressly provided otherwise, nothing in the Contract and no action taken by the
Parties in connection with it or them will create a partnership or joint venture between the
Parties or give either Party authority to act as the agent of or in the name of or on behalf of the
other Party or to bind the other Party or to hold itself out as being entitled to do so.

18.6. Save as otherwise expressly provided in the Contract no variation to the Contract will be
effective unless it is in writing and signed by a duly authorised representative on behalf of each
of the Parties.
18.7. If a court or any other competent authority finds that any provision of the Contract (or
part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to
the extent required, be deemed deleted, and the validity and enforceability of the other
provisions of the Contract shall not be affected.
18.8. The invalidity or unenforceability of any provision of the Contract will not affect the
validity or enforceability of any other provision and will be considered severable from each
other.
18.9. Our rights and remedies set out in the Contract are in addition to and not exclusive of any
rights and remedies provided by law.
19. GOVERNING LAW AND JURISDICTION
19.1. The Contract and any non-contractual obligations arising out of or in connection with them
will be governed by the law of England and Wales.
19.2. Subject to clause 19.3, the courts of England and Wales have exclusive jurisdiction to
determine any dispute arising out of or in connection with the Contract (including in relation to
any non-contractual obligations).
19.3. Any Party may seek specific performance, interim or final injunctive relief or any other
relief of similar nature or effect in any court of competent jurisdiction.

Supplemental Terms
Part 1 – Procurement Services
1. Definitions
In this Part 1 of the Supplemental Terms, in addition to any terms defined in the Standard Terms, the
following words and expressions have the following meanings unless the context otherwise expressly
requires:
“Letter of Authority” the letter of authority signed by you granting us the right to share and obtain
Consumption Data from your Utility Provider and to otherwise engage with such Utility Provider on your
behalf in connection with the Services;
“Procurement Fee” the sum payable to us by the Utility Provider as a result of you entering into the
Utility Contract;
“Utility Contract” the agreement to be entered into by you with the Utility Provider you select as a result
of our Procurement Services for the supply to you of the Utility Services set out in such Utility Contract,
and on such terms as are agreed between you and such Utility Provider;
“Utility Provider” any supplier to you from time to time of Utility Services, either introduced to you by
us, or otherwise involved in the supply of Utility Services to you and which are relevant to the Services
supplied by us to you;
“Utility Services” the supply of Utilities for consumption;
“Standing Charge” is the cost of having a gas and electricity supply from the “Utility Provider”;
“Unit Rate” is the rate charged by the “Utility Provider” for each unit of energy consumed;
“Uplift” a fee applied to the “Base Unit Rate”;
2. Procurement Services
2.1. You are purchasing from us the Procurement Services on an exclusive basis and accordingly
you will not, at any time during the Term, obtain services in the nature of the Procurement
Services from any person other than us.
2.2. The Procurement Services to be provided by us shall be as set out in our Proposal which
may include any or all the following:
2.2.1. obtaining Consumption Data on your behalf
2.2.2. review of the Consumption Data;
2.2.3. identification of potential suppliers of Utilities based on your consumption
portfolio;

2.2.4. engagement with Utility Suppliers and conduct of tendering procedures, provision
of information and management reporting to your internal procurement function
regarding the proposed Utility Suppliers;
2.2.5. supporting your procurement team in the negotiation of Utility Contracts;
2.2.6. provision of price trackers showing historic trends in Utility prices;
2.2.7. review of MOP and DC arrangements;
2.2.8. review of security requirements
2.3. To facilitate the provision of the Procurement Services by us you shall provide us with a
signed Letter of Authority granting us the exclusive right to enter into discussions with Utility
Providers regarding the provision of Utility Services to you (as further detailed in the Letter of
Authority);
YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
2.4. You acknowledge and agree that:
2.4.1. we are not acting as your agent in respect of the purchase of Utilities from any
Utility Supplier;
2.1.2. this does not constitute a fiduciary relationship;
2.4.3. You understand we receive a commission from the supplier based on an uplift
applied directly to your unit rate or standing charge; any figures represented in this
document are solely an estimate and have impacting factors, such as precise usage.
2.4.4. we are not responsible for, and will have no Liability to you in respect of, or in
connection with, the provision of any Utility Services to you;
2.4.5 The attached contract rates include our fee, which is paid to us directly by the
supplier. Upon signature of the contract, you are in acknowledgement and acceptance
of such fee.
2.4.6. it is your responsibility to review and to satisfy yourself as to the terms of any
Utility Contract;
2.4.7. The Utility supplier, at any point through the procurement stage, may consult a
credit vetting agency and conduct a credit check on you or your business. The terms and
conditions of any proposed contract will be subject to successfully passing a credit
check. The supplier will carry out a credit check on your business and may not accept
the contract if it does not meet their conditions.

2.4.8. we make no representation nor give any advice on the terms of any Utility
Contract. We accept no Liability to you in respect to such Utility Contract.
2.4.9. any pricing or other information provided by us to you in connection with the
provision of Utility Services:
2.4.9.1. is indicative only;
2.4.9.2. does not constitute an offer by us or any Utility Provider to supply
Utility Services to you; and
2.4.9.3. is subject to you entering into a valid and binding Utility Contract, to
which we shall not be a party.
2.4.10. we may supply to any Utility Provider any information, data or document which
we receive from you;
2.4.11. any information you provide to us in respect of your historic consumption of
Utilities shall be accurate and complete in all respects, and you shall indemnify us in
respect of any failure by you to provide such information.
YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
3. Payment for Procurement Services
3.1. Unless otherwise expressly agreed in writing between us, in consideration for the provision
of the Procurement Services we will be paid the Procurement Fee by the Utility Provider with
whom you enter into a Utility Contract through an uplift applied directly to your unit rate OR
Standing charge;
3.2. You agree to provide us with such information as we reasonably request in order to verify
the cost and status of your Utility Contract and shall provide us with a copy of such Utility
Provider invoices and Utility Contract on request.
3.3. You agree that you shall not commit any act or omission which has the object or effect of
preventing our ability to receive a payment from the Utility Provider under clause 3.1.
4. Liability
4.1. Subject to clauses 10, 11.1 and 11.2, of the Standard Terms, our total Liability to you in
connection with the provision of Procurement Services will be limited to the Procurement Fee
received by us from the Utility Provider in respect of the Utility Contract entered by you.
4.2. You will indemnify us in respect of any costs, claims, damages or losses incurred by us, if
following your execution of the Utility Contract, at any time during the duration of the Utility
Contract, including after the termination of expiry of the Contract, you commit any act or

omission which results in the Utility Provider seeking recovery of all or part of the Procurement
Fee from us and in particular any claim(s) made by yourself relating to the fee received by us,
from the Utility Provider as set out in clause 3.1, of the supplemental terms part 1.
4.3. Consultiv Utilities will not be held accountable for any fees from third parties which may
arise from failure of another consultancy or alternative supplier contract not going live. It is the
sole responsibility of you as the customer to understand any terms and conditions agreed within
a third party contract and abide to such terms and conditions surrounding none-live or
termination fees. Consultiv Utilities are unable to offer any advice surrounding any fees outside
of Consultiv Utilities control.
4.4. Subject to clause 3.1, of the supplemental terms part 1, you will not bring claim against us,
at any time during the duration of the Utility Contract, including after the termination of expiry
of the Contract, in relation to the payment received following execution of the Utility contract, if
payment is made by any of the methods set out in clause 3.1, of the supplemental terms part 1.

Supplemental Terms
Part 2 – Consultancy Services
5. Definitions
In this Part 2 of the Supplemental Terms, in addition to any terms defined in the Standard Terms, the
following words and expressions have the following meanings unless the context otherwise expressly
requires:
“Consultancy Services Charges” has the meaning given in paragraph 7.2 of this Part 2 of the
Supplemental Terms;
“Consultancy Services Fees” the fees payable by you in respect of the provision of Consultancy Services
by us as set out in the Proposal or such other document or contract agreed between us;
“Cost Savings” the relative reduction to you in the cost of the relevant item over the period set out in
the Proposal or such other document or contract agreed between us
“Share of Savings Element” the proportion of any Cost Savings to be paid to us, as set out in the
Proposal;
“Share of Savings Calculation” the calculation set out in the Proposal identifying a Share of Savings
Element to be paid to us;
6. Consultancy Services
6.1. In consideration of payment of the Consultancy Services Fees, we shall provide you with the
Consultancy Services.
6.2. The Consultancy Services to be provided by us shall be as set out in our Proposal which may
include any or all the following:
6.2.1. Utilities budget analysis and support;
6.2.2. provision of market intelligence in relation to the Utilities supply market;
6.2.3. energy management support, including quarterly analysis of Consumption Data
for your sites;
6.2.4. retrospective bill validation, including analysis of invoices received by you from
your historic Utility Suppliers;
6.2.5. electricity capacity analysis; and such other consultancy services as may be set out
in the Proposal to which the Contract relates.
7. Payment of the Consultancy Services Charges
7.1. In consideration of the provision of Consultancy Services, you agree to pay us the
Consultancy Services Charges.

7.2. The Consultancy Services Charges shall comprise the following elements:
7.2.1. the Consultancy Services Fee; and
7.2.2. the Share of Savings Element (if any)
7.3. Upon signature of the Contract we shall be entitled to invoice you in respect of the
Consultancy Services Fee.
7.4. Where the Consultancy Services Charges contains a Share of Savings Calculation, you agree
that we shall be entitled to invoice you in respect of the Share of Savings Element at a fixed
point in time as agreed between us.
7.5. You agree to provide us with such information as we reasonably require regarding your
Consumption Data, your historic and future business activities, and your arrangements with
Utility Suppliers to enable us to provide the Consultancy Services to the best of our ability.
7.6. You agree that you shall not commit any act or omission which has the object or effect of
preventing or reducing our ability to provide you with any savings in the cost of Utilities that we
may need to provide in order to receive the Share of Savings Element.
7.7. We may, at our sole discretion, agree to withhold charges that would otherwise be payable
in respect to Consultancy Services subject to you entering into a Utility Contract promptly
following our supply of the Procurement Services and in respect of which we are paid a
Procurement Fee by the Utility Provider with whom you enter into a Utility Contract.
7.8. If you fail to enter into a Utility Contract with a Utility Provider in accordance with clause 7.7
the relevant withheld charges shall become payable.
8. Liability
8.1. Subject to clauses 10, 11.1 and 11.2, of the Standard Terms, our total Liability to you in
connection with the provision of Consultancy Services will be limited to the Consultancy Services
Fee payable by you under the Contract Proposal which may include any or all of the following:
6.2.1. Utilities budget analysis and support;
6.2.2. provision of market intelligence in relation to the Utilities supply market;
6.2.3. energy management support, including quarterly analysis of Consumption Data for your
sites;
6.2.4. retrospective bill validation, including analysis of invoices received by you from your
historic Utility Suppliers;
6.2.5. electricity capacity analysis; and such other consultancy services as may be set out in the
Proposal to which the Contract relates.