Switching your business energy provider can feel overwhelming – especially in today’s unpredictable market. By  partnering with a business energy broker can simplify the process and ensure you get access to competitive energy prices. Whether you’re new to using a third-party service or not, you may have questions about the switching process.

This guide explains what our customers can expect when using our Energy Procurement service.

Initial contact with a business energy broker

When you first reach out to us, you can expect a professional and consultive approach designed to understand your unique energy requirements. We always prioritise your needs and never push services that aren’t suitable for you.

Our goal is to provide transparent and tailored solutions. With access to a wide range of energy contracts and associated services, we ensure that our recommendations align with your business needs and goals.

When to reach out to an energy broker

You can contact us at any stage, but ideally this should occur well before your current energy contract is due for renewal, allowing ample time to explore the market and secure competitive rates.

Additionally, if your business is on an ‘out of contract’ rate you should contact a broker immediately to avoid overpaying for your energy.

It’s also beneficial to engage with a broker when planning significant operational changes, such as expansions or relocations, which might impact your energy consumption. Forward-thinking companies can even consult brokers up to two years in advance to lock in rates and hedge against market volatility. Essentially, there’s no wrong time to seek expert advice, your proactive engagement can lead to substantial long-term benefits.

Gathering your information

Once you’re ready to switch, we’ll start by learning about your business. This includes details like locations, the number of meters, priorities, and future plans. We utilise ElectraLink, a secure data hub, to provide accurate quotes based on your historical usage.

Obtaining a business energy quote

Armed with the information we’ve gathered; we’ll reach out to a variety of suppliers for a comprehensive cost comparison. Our energy consultants leverage their extensive market knowledge to pinpoint the suppliers that best meet your needs. We consider factors like your past usage, location(s), and any other relevant details.

We’ll present a detailed comparison of projected costs, including commodity costs, non-commodity costs, VAT, and Climate Change Levy (CCL) where applicable. We ensure all quotes are accurate and up to date, making the decision process straightforward.

In addition to providing quotes, we offer ongoing support through our dedicated account managers, their expertise can add significant value to your business beyond just the initial switch.

Finalising your new business energy contract

Once you choose a quote, the paperwork can be signed digitally by both you and the supplier, locking in your prices. Our admin and customer services teams will then manage the transition, ensuring a smooth switch.

Switching your business energy provider doesn’t have to be a hassle. With our expertise and support, you can navigate the process with confidence and secure a tailored energy deal for your business.

Other services we offer

We don’t just specialise in energy. Our utility experts can also help you secure:

• Waste Management
• Communications
• Merchant Services
• Water

Want to know what our customers think of our service? Check out our Trustpilot reviews: Consultiv Utilities TrustPilot.