We are seeking a proactive and detail-oriented Bureau Analyst to join our team. The successful candidate will be responsible for managing and delivering daily bureau services to clients, ensuring accuracy and efficiency across various processes. This role will involve client onboarding, invoice management, query resolution, and reporting, as well as contributing to the continual improvement of our billing systems and processes.
The successful candidate will be responsible for the delivery a of the bureau service function to a portfolio of corporate clients on fixed and flexible energy supply contracts.
- Onboarding clients to our Energy Hub platform
- Completing invoice validation and query reporting
- Raising and resolving queries with suppliers
- Processing change of tenancies
- Creating and delivering monthly/scheduled recharge invoices to tenants
- Producing portfolio-wide cost and consumption reports and issuing to clients accordingly
- Maintaining trade logs and client positions on the Energy Trading & Risk Management System (ETRM)
- Assisting with and managing new connections and disconnections.
- Driving continual improvement in our billing systems and processes
- Ensuring that core processes are documented and that efficiencies are identified and implemented
- Attending client meetings with Procurement Analysts
Skills Required
- Strong analytical skills and attention to detail
- Excellent communication skills
- Strong IT and numerical skills
- Excellent time management skills
Qualifications/Experience
- 3-years experience working in the Energy industry or similar is desirable
- Familiarity with energy supplier systems and billing
Benefits
- Competitive salary and bonus structure
- Company laptop and mobile
- Career Progression
- 31 Day Holiday Entitlement Inc Bank Hols
- Regular incentives
- Work from home
- Digital Perks
- Birthday Holiday Day off
- Pension scheme
- Tusker Car benefit Scheme
